Reseller: How to Manage a Resold Account
How to Manage a Resold Account
- Login to Reseller Console.
- Each Resold account is displayed. Clicking on the account name will provide an overview of the account. Several management options are available:
- Change the Resold account username.
- Change the Resold account password.
- Edit the Resold account contact addresses (email).
- Turn 'Allow Client Purchases' on
or off
.
- Change the Resold account type (hosting or domain parking).
- Log into the Resold account (full access).
- Modify which services the Resold client has access to.
- Suspend the user (turns off the Resold client's website and prevents Control Panel login).
- Create support tickets to StartLogic's Reseller Support team on behalf of the Resold client.
How to Manage Billing Information for a Resold Account
Important: We highly recommend you review the Reseller: Understanding How Billing Works article before managing the billing information for your Resold clients.
- Login to Reseller Console.
- Navigate to Billing Setup.
- Click Edit.
- Modify the billing information as needed.
- Select which account(s) the new billing information will be applied to (the Reseller, selected Resolds, etc).
- Click Submit Credit Card Update.